SurePath Health respects the privacy of the individuals who use our websites, resources, membership services, and other services.
This Privacy Policy describes the types of information we may collect, how we may use it, and the choices available to you.
Information We May Collect
Depending on how you interact with SurePath Health, we may collect information such as:
Name
Email address
Telephone number
Account information
Information submitted through contact forms
Membership information
Payment and transaction information
Communications with SurePath Health
Information you voluntarily provide about healthcare or insurance circumstances
Website usage and technical information
Device, browser, and general location information
Information collected through cookies or similar technologies
Health-Related Information
Because of the nature of SurePath Health's services, individuals may voluntarily provide information relating to health conditions, healthcare services, insurance, caregiving, or other personal circumstances.
We ask users to provide only information reasonably necessary for the service or question involved.
SurePath Health takes the privacy of this information seriously and seeks to use and disclose it only for legitimate business and service purposes, as described in this Policy or otherwise authorized by the individual.
How We May Use Information
We may use information to:
Provide requested information or services
Create and manage memberships
Respond to questions
Provide educational resources
Process transactions
Communicate regarding services or accounts
Improve our resources and website
Maintain security
Prevent fraud or misuse
Meet legal or regulatory obligations
Protect the rights, safety, or property of SurePath Health and others
Information Sharing
SurePath Health does not sell personal health information.
We may share information with service providers that help us operate our business, such as website hosting, payment processing, email, technology, data storage, analytics, or customer-support providers.
We may also disclose information when required by law or when reasonably necessary to protect legal rights, safety, or security.
Payment Information
Payments may be processed by a third-party payment processor. SurePath Health does not directly receive or store complete payment-card information when payments are processed through such services.
HIPAA and Other Health Privacy Laws
Certain health information is protected by federal and state privacy laws depending upon who holds the information, how it was obtained, and the nature of the relationship involved.
Nothing in this Privacy Policy is intended to represent that SurePath Health is or is not a HIPAA covered entity or business associate in every circumstance.
Applicable privacy requirements will depend upon the particular service and relationship involved.
Data Retention
We retain information for as long as reasonably necessary to provide services, operate our business, meet legal obligations, resolve disputes, and enforce agreements.
Your Choices
Depending upon applicable law and your location, you may have rights relating to access, correction, deletion, or use of certain personal information.
Requests may be submitted to connect@mysurepathhealth.com.
Email Communications
Users may unsubscribe from promotional email communications using the unsubscribe mechanism included in those communications.
Administrative communications relating to an account, transaction, service, or membership may still be sent when necessary.
Children
SurePath Health's website and membership services are intended for adults. Services concerning a child's healthcare are intended to be used by the child's parent, legal guardian, or another legally authorized adult.
Changes to This Policy
We may update this Privacy Policy periodically. The revised policy will be posted with an updated effective date.
Contact
For privacy questions:
SurePath Health
connect@mysurepathhealth.com
2335 Buttermilk Crossing
Suite 305
Crescent Springs, KY 41017
